Refund policy

Our 60 day satisfaction guarantee

If our product isn't right for you after purchase, contact us within 60 days of delivery and we'll make it right.

How to start

Email contact@alouiestudio.com with your order number and a sentence about what went wrong. We'll reply with next steps.

Exchanges

The quickest way to get something different is to request a refund for what you have, then place a new order.

Refunds

Once approved, refunds go back to your original payment method. Your bank will usually show it within 5 to 10 business days.